About

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    Who We Are

    Our Mission

    Rapid Resource for Families strengthens the behavioral health and well-being of children and families by expanding access to high-quality, community-based care. We partner with families, providers, and stakeholders to create supportive environments where children heal, families thrive, and communities grow stronger together.

    Our Vision

    Every child and family will have the supports they need to thrive: accessible care, strong relationships, stable homes, nurturing communities, and meaningful opportunities for growth and healing.

    Core Values

    Commitment to Children and Families

    We believe all children and families deserve access to the care and resources they need to live full and healthy lives. We are committed to making our services equitable, accessible, and responsive to every community we serve.

    Family-Centered Approach

    We recognize that family well-being is central to a child’s success. Our work focuses on helping families stay connected, stable, and supported while receiving care in their own communities.

    Collaboration and Partnership

    We achieve lasting impact through collaboration. By working hand in hand with community partners, provider agencies, and families, we strengthen the system of care and promote better outcomes for children and families.

    Innovation and Data-Driven Practice

    We use data, research, and continuous learning to drive improvement and innovation. Our goal is to create and sustain programs that deliver measurable, meaningful results.

    Integrity and Professionalism

    We act with honesty, respect, and accountability in every relationship. We are responsible stewards of the trust and resources placed in our care.

    Mission to Empower Every Child and Family

    At RRFF, our mission is to foster a respectful and supportive environment where every child and family has the opportunity to thrive. We are dedicated to creating conditions that allow individuals to grow, contribute, and succeed based on their unique strengths and needs.

    Rapid Resource for Families (RRFF) was established in 2009 and originally comprised five nationally accredited agencies. Our vision is to provide home-based care for children with complex needs and to reduce placements in more restrictive settings. Following the success of a pilot program focused on intensive treatment through collaborative partnerships, Rapid Resource for Families/Intensive Alternative Family Treatment® began operating independently. This initiative is supported through financial partnerships with Managed Care Organizations (MCOs) under contractual agreements with RRFF/IAFT® to provide oversight of services.

    Looking Ahead: Our 2026 Strategic Plan

    Rapid Resource for Families (RRFF) is excited to share our 2026 Strategic Goals, a forward-looking roadmap that builds on our mission to strengthen the behavioral health and well-being of children and families across North Carolina. Grounded in our core values and shaped by collaboration with families, providers, and partners, this plan reflects both where we are and where we are going next.

    Our 2026 strategy is anchored by two key pillars: Advancement & Innovation and Growth  and  Sustainability Under Advancement & Innovation, RRFF will continue to strengthen the evidence base for the Intensive Alternative Family Treatment (IAFT®) model, including advancing the next phase of the IAFT® Randomized Control Trial. This work ensures that family-based treatment remains not only compassionate, but measurable, effective, and nationally relevant. At the same time, we are championing data analytics, visualization, and automation, expanding tools like PlacementPoint™ and Tableau dashboards so staff, providers, and funders can turn real-time data into insight, coordination, and improved outcomes.

    Innovation also means responding to system needs as they arise. In 2026, RRFF will continue to pilot and evaluate collaborative initiatives in partnership with the NC Division of Child and Family Wellbeing, including transition placement models that improve pathways from higher levels of care into IAFT®. At the same time, RRFF will deliver high-quality training and professional development to strengthen workforce confidence, retention, and service quality across the network.

    Beginning in January 2026, our focus expands to Growth & Sustainability. RRFF will grow the IAFT® Provider Network by onboarding new agencies, strengthening provider capacity, and expanding participation in shared data platforms. We will also safeguard financial sustainability, diversify funding streams, and explore thoughtful expansion of the IAFT® model into new markets, ensuring long-term stability and broader access to care.

    Finally, we are committed to increasing RRFF’s visibility and influence through strategic communications, technology, and data sharing. By strengthening our presence at both state and national levels, we aim to elevate family-based treatment, inform policy conversations, and share the collective impact of our partners and communities.

    Together, these goals serve as a roadmap for measurable progress, one that reinforces our commitment to collaboration, innovation, and integrity, while keeping children and families at the center of everything we do. We look forward to moving into 2026 with purpose, momentum, and partnership, alongside our partners and stakeholders who make this work possible.

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